What started as an awareness raising and ethnographic styled walk through Sierra Leone, this site now details the encounters of a not so academic academic who spends more time occupying Wall Street and squats than a university...

Saturday, January 12, 2013

The laws of the register

So I am going through training on the cash register for my new job. Wow. I don't ever want to be behind the register. I am scared to death of the draconian rigidity of the terms and rules, and how quickly the slightest slip – like not having all the bills facing the right direction – can lead to getting warned and fired.

They work on a system of a written warning, a final warning, and discharge.  In terms of being absent or tardy if you are:

  • 3 times in 30 days, 
  • 4 times in 90 days, 
  • 5 in 6 months or, 
  • 10 in a year,
you will be given a written warning that lasts for a year.  This includes sick days (though back-to-back days only count as one "incident").  If this happens you are on written warning for a year.  If in that time this or any other issue happens again (see below), you get a final warning (which last six months).  If in this time anything else happens you are "discharged" (i.e. fired).

So what is included in this?  Well with the register you are accountable to balancing your till.  If you are a penny off one way or the other 5 times in 30 days its a written warning.  Meaning no take a penny leave a penny, and if you're off by more than $5 on any one occasion it is an immediate written warning.  This means that you count wrong once, accept a counterfeit bill, whatever... you're on warning.  But it gets worse.  If within a 30 day period you have 5 instances of any of the below issues:

  • excessive coins or cash
  • bills not facing the right direction
  • missing a coupon
  • missing an EBT slip
  • missing voided transaction slip
  • miss entering a product code
  • improperly filling out a traveler's check
  • talking to the cashier next to you
  • not asking to go to the bathroom
  • coming back even a minute late on a break
  • looking at someone the wrong way....... breathing.... ok, so I made that one up.
But really?!  You don't place the bills face up and all in the same direction!?!?!? or give someone a penny!?!?! and your in trouble!?  Enter the wrong code, give back the wrong change and in trouble you get!!!  No sir, not me.  Keep me off of that register.  My dyslexic, hypoglycemic ass would be done in a week.  I mean hypothetically speaking (and keep in mind schedules only come out Wednesday for the next week), if someone is late or sick more than 5 times in 6 months (keep in mind NYC subways, doctors, dentists, kids), and they don't put their bills all face up a few times and then take a counterfeit bill by accident, they're done.  No flexibility, only a lashing with the whip.  Amazing.    

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