What started as an awareness raising and ethnographic styled walk through Sierra Leone, this site now details the encounters of a not so academic academic who spends more time occupying Wall Street and squats than a university...

Monday, October 4, 2010

Nokia... :(

The following post was written September 30th, from my phone.  It was however not submitted at that time because this experiment was not successful and I have yet to figure out how to make this work!!

So this is a bit of an experiment. I am typing this post into this new mobile phone to see how it could work while in Sierra Leone. It is obviously at a typing speed much slower than my thought, so I wouldnt say it was really the best option, but worth an experiment.

Today's a tough day, frustrating. To sum it up, I spent an hour on the phone with Nokia customer service only to be told the issue would go higher up the tech support ladder, but that they will have to call me back in 2 to 3 business days...!?!? Basically their support system is that the customer service person has to email the technical service people while you wait on the phone (without even any hold music!!). You can't speak to tech service directly. They relay your stuff via email, then answers back to themselves and then back to you. But their answers didn't help me, so another email, another hold... ?!?! Absolutly absurd!!  Worst customer service system EVER!!

So that pretty much sums up the day. Lots of effort, no tangible results. This new phone has the same major issues as the last one and Nokia has no clue how to even let you speak to someone who knows anything, nevermind to be able to solve this problem. It's a joke really. Incredibly annoying..

As it was, in writing trying to post this, the phone allowed me to write it in the notes function and to copy it.  But there was no paste option once I opened my web browser on the phone.  Thus, it didn't get posted...  Back to drawing board...   

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